Extremely Helpful in the Evaluation, Implementation, and Support of our new Hosted VoIP Service

I’ve been working at Social & Scientific Systems for 2 years and in the time have had a phone system transfer and other telecommunication tasks. TeleStrategy personnel have been extremely helpful in the evaluation, implementation, and support of our new Hosted VoIP phone system and have assisted in other areas as well. They are always quick to respond to requests and take have been very proactive in their support of our organization. The breadth of experience TeleStrategy brings to the table is extremely beneficial to our organization. Since we do not perform telecommunication system implementations often it’s essential to have people with the understanding of the many nuances of working with system vendors and telecom providers to ensure projects run smoothly and timelines are met. They also bring great value when working with vendors in that they have a greater understanding of the service offering and can assist in negotiating the best deal. During our implementation of the EvolveIP phone system at SSS, TeleStrategy personnel were on-site and were able to deal with an issue that SSS would have had a hard time doing internally. Having that type of experience on-hand was very valuable and made our implementation a success. I’m also continually surprised at how responsive and proactive TeleStrategy is. Issues we have with vendors are handled efficiently and professionally.